Remote Managed Services

Are you overwhelmed with the day-to-day responsibilities of keeping your organization’s infrastructure up and running? Is management worried about rising costs of ownership and overburdened staff?

As reliance on IT grows, providing the resources to support an increasingly complex IT environment may be daunting. If you fall behind, you know you’ll face problems down the road that will negatively impact your business.

Benefits of Managed Services

TriCore provides comprehensive remote managed service solutions for Oracle E-Business Suite, Oracle technology environments, SAP ERP, SAP Business Intelligence and Microsoft SQL Server database environments. We support our customers with a controlled budget and 24 x 7 x 365 production support.

We deliver proactive maintenance services – logging on to customers’ systems daily for a “hands-on” check of your environment, ensuring system integrity and availability. Our reliable monitoring process determines the overall health of your IT environment, helps us to determine strategies to stabilize and optimize hardware and software, and results in a remediation/optimization plan, which can range from project-based consulting to complete maintenance, based on customer needs and budget.

TriCore Solutions offers three different levels of Remote Managed Services coverage, with optional or customizable features, giving you the freedom to choose the degree of protection that is right for your requirements and budget.