In the News | Source: MSP Today | Sep 4, 2015

TriCore Solutions Acquires Group Basis to Offer Managed Services for Top ERP Solutions

By Laura Stotler - TMCnet Contributing Editor

Two managed services experts are combining their forces to create joint managed offerings for SAP (News  - Alert) environments. TriCore Solutions, which specializes in application management, has acquired Group Basis, a provider of SAP managed services. 

In the News | Source: Info Tech Spotlight | Jul 22, 2015

TriCore & Tableau Get Together on Simplifying Data Analysis

TriCore Solutions and Tableau Software, meanwhile, are getting together to help make analytics tools more accessible to the enterprise user and, thus, more likely to be put to work.

In the News | Source: MSPmentor | Jun 24, 2015

5 Tips to Improve your Customer Retention Rates

Customer retention is on the minds all managed services providers. With rising customer acquisition costs, MSPs need to innovate and assume a proactive role in retaining clients. Here are five tips to help you improve your customer retention rates.

In the News | Source: MSPmentor | May 11, 2015

Using the Quarterly Business Review to become a Trusted Advisor

As a managed services provider (MSP) your goal is to build strong, long-term relationships with your clients. This relationship is generally defined by the quality of your work, the strength of your team and the value that you are delivering to the client.

In the News | Source: Baseline | Apr 6, 2015

Company Meets Six-Month IT Migration Deadline

 After it was divested from its parent company last year, Cole Parmer turned to a solutions provider to help it migrate its IT infrastructure within six months.

In the News | Source: | Mar 30, 2015

Leverage Your Partnerships to Enhance Your Service Offerings

Strong partnerships and alliances with leading technology companies that are recognized as leaders in their respective fields can help you expand your business and meet the needs of your customers. Here are some ways that these can help your company grow.

In the News | Source: MSPmentor | Feb 27, 2015

Improve Customer Loyalty - 5 Steps to Becoming a Trusted Advisor

MSPs that thrive are the ones who make the customer the primary focus at all levels in the organization, and customer-centric interactions are just part of the overall culture. Here are five steps you can take to become a trusted advisor.

In the News | Source: MSPmentor | Jan 23, 2015

Hybrid Cloud is the New Normal – Customers Will Demand Custom SLAs

Customers will favor managed service providers (MSPs) that can offer a custom service level agreement for hybrid cloud computing services. Yet MSPs typically offer a one-size-fits-all SLA. Here's a deeper look into hybrid cloud, SLAs and how you can better serve your customers.

In the News | Jan 8, 2015

The Three Key Steps to Successful Cloud Onboarding

The key for success is to develop an engagement plan using a high touch process to ensure a smooth onboarding experience during all three phases of the on-boarding process:S