Blog | Aug 27, 2013

Technology will drive change, so why are you waiting?

Let’s face it change is difficult, not only in our lives, but in business as well. It’s human nature to want to stay in our comfort zone; ‘ain’t broke, don’t fix it’, but is that the best plan to prepare for growth and the way your competitors, and vendors, are preparing?  In today’s ever advancing technology landscape it is more important than ever to look at how technology is going to improve the way you do business and not get left behind.  I was in conversations just last week with regards to the Retail industry.  As an example, advancing technologies being used by large retailers are being required for their vendors to remain in compliance.  If they refuse to comply, they lose the opportunity to do business which could be a huge hit to their annual revenue, and that has happened.  Why is this happening?  Because with so much data being moved around technology is an absolute must have to make it work, streamline the process and remove human error.   

In the past it was always a difficult, cringing discussion when the topics of ‘upgrades, new platform, infrastructure, etc. came up.  How much is this going to cost?  What are the risk factors?  How long is this going to take?  What is my ROI?  These ghosts of the past haunt many of us still today causing us to fall back on that ‘ain’t broke, don’t fix it’ mentality, but let’s face it, the technologies that are going to help you today are far less risky, more cost effective and easier to use.  We have to start reviewing these changes with a new perspective.

Let’s take a look at the foundation of most of these discussions, cost.  This has always been the key point when making these types of technology decisions.  There can be a significant CAPEX hit to the budget for these technology advancements which causes everything to be viewed on a priority basis, but those priorities are not always the same in the minds of the people involved.  In the end, there are going to be projects or advancements that get put on hold in lieu of allocating the budget to that which was deemed more of a ‘priority’.  Unfortunately, if this is not viewed with the right perspective, that decision could set you back more than move you forward.  

So let’s take a look at another key point in these discussions, change.  It’s human nature to think change is not good, because it brings some ‘unknown’ along with it.  Do we have the right resources on staff?  Are we going to require training?  How much is this going to change our process?  Will our data still be secure?  These are all valid questions, but none that should prevent the advancement of your business.

I am sure we are using more advanced technology in our day to day lives than most companies are using to run their business.  So why is there still the fear of moving forward?  I am sure anyone using technology at home has been leveraging ‘cloud’ for longer than you can remember.  It’s your data plan for your smartphone, it’s your backup for your iPad, it’s your DVR and Video on Demand.  Cloud isn’t just in the sky anymore, it’s everywhere.

Take a step back and look at how this type of hosted cloud solution can help both of those main concerns above.

Cost: Turn your CAPEX in to OPEX freeing up more of your budget to be allocated to other needs.  This keeps your company moving forward in multiple directions and removes that decision of which project is more important.

Change:  When you leverage a hosted cloud solution you take advantage of the skill sets of your Cloud provider, and chances are the security around their data center is going to be significantly better, and more cost effective, than the security you can provide in-house.

Obviously there are many other considerations, but the two above typically come to the forefront of these discussions.  The technologies today are going to allow you to handle your projects in a more agile environment and will remove that need to delay, or even cancel, initiatives due to budget and/or resource constraints (refer to my blog http://www.tricoresolutions.com/resources/blog/category/waterfall-approach).

With the ever advancing technologies that are being used in our everyday lives, sometimes we need to sit down and look at how we make it all work at home to see how that could be leveraged to advance our business.