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One of my best decisions in 2014 was to select you all as a partner. Your team is great to work with as we plan and execute many technical changes. I look forward to 2015 with the comfort that I have your team to support us.
Director, Information Technology, Cole-Parmer
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There are ample reasons why a company may be looking for a new service provider: customer satisfaction issues with the current provider, a move to a new ERP application or migrating to a cloud solution, to name a few. Whatever the reason, it is important to understand the pitfalls that can happen when making the switch.
"It does come down to a lot of the companies in the cloud don't fully understand what is out there and what is available," Robinson said. "If people were just aware of what they could do with S3, [the outage] would have been a nonissue for the majority of people."